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Note

Approvals

Rule that requires a user to approve or reject a task or module.

Assignment

An assignment is the appointment of a user, group, or company to complete one or more tasks or approvals, or to act as on observer to a campaign.

Campaign

A campaign is a repeatable group of modules or stand-alone tasks, that is designed to achieve one or more objectives. They may be ordered or unordered.

Campaign Builder

The Rivet work area for designing, editing, and publishing campaigns.

Campaign Types

Individual: best suited for reporting and managing activities of individual users.

Enterprise: best suited for reporting and managing groups of users.

Entity: best suited for enabling a single user to initiate multiple iterations of the same campaign.

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Ordered vs Unordered

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Ordered campaigns require completion of modules in a linear sequence. Ordered modules require completion of tasks in a linear sequence.

When a campaign is configured as ordered, the modules and their tasks are treated as ordered by default, unless the modules are changed to ordered.

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User Roles

Campaign, Module, or Task Statuses

Overdue – Uncompleted and current date is past the Due Date

At Risk – Uncompleted and current date is 2 days or less prior to the Due Date

On Track - Uncompleted and more than 2 days prior to the Due Date

Completed – All tasks are completed and approved

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Campaign Builder

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The Rivet work area for designing, editing, and publishing campaigns.

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Inbox

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The Rivet work area for completing assigned tasks.

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Task

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A piece of work to complete. Examples include forms, videos, file downloads, file uploads, and quizzes.

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Module

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A logical grouping of tasks based on task attributes or relationships. Modules may be ordered (tasks completed in order) or unordered.

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Rivet Board

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The Rivet main dashboard used to manage and research user, group, and company activities in campaigns, modules, and tasks. The Rivet Board communicates the status of completion of campaigns, modules, and tasks, and by whom the tasks were completed and approved.

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User

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A User is a subscriber to one or more Rivet accounts. Users may be one of four roles, based on types of access needed.

Companies

A Company is a logical set of external users within an account, for example a Vendor. Companies may contain Departments, for example Compliance as a department within a Vendor company. Users may be assigned to one or more companies and one or more departments within companies. Users do not need to be assigned to a company in order to be assigned to departments within that company.

Download Task

Download tasks require Inbox users to download a file in order to complete the task.

Form Task

Form tasks require inbox users to enter data into fields, select dates, select single options from radio buttons or drop-down lists, or select multiple items from a checklist. users may also assign a task by selecting other users from within a task.

Groups

A Group is a logical set of internal users within an account, for example Supply Chain. Groups may contain Subgroups, for example Distribution Centers as a subgroup within the Supply Chain group. Users may be assigned to one or more groups and one or more subgroups within groups. Users do not need to be assigned to a group in order to be assigned to subgroups within that group.

Inbox

The Rivet work area for completing assigned tasks.

Initiator

Individual that creates a campaign iteration.

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Iteration

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unique instance of a campaign assignment.

Module

A logical grouping of tasks based on task attributes or relationships. Modules may be ordered (tasks completed in order) or unordered.

Notifications

Notifications are emails that inform the user they have a pending task, an approval to complete, an item that was approved or rejected, an observer assignment for a campaign, and a delegated task that was submitted. The Rivet Daily Task Report is also a notification.

Observer

An observer is a member-level user that is enabled to view campaign results via the Rivet Board.

Ordered vs Unordered

Ordered campaigns require completion of modules in a linear sequence. Ordered modules require completion of tasks in a linear sequence.

When a campaign is configured as ordered, the modules and their tasks are treated as ordered by default, unless the modules are changed to ordered.

PII

PII is Personally Identifiable Information that is restricted to for viewing to select users and is redacted for users that are not authorized to view the PII information.

Quiz Task

A quiz task requires to correctly answer a defined number of single answer or multiple choice questions.

Rivet Board

The Rivet main dashboard used to manage and research user, group, and company activities in campaigns, modules, and tasks. The Rivet Board communicates the status of completion of campaigns, modules, and tasks, and by whom the tasks were completed and approved.

Rules

A rule is a condition-based event that responds to a condition by triggering an action, such as an assignment or sending a report.

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PII

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Assignment

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An assignment is the appointment of a user, group, or company to complete one or more tasks or approvals, or to act as on observer to a campaign.

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Approvals

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Notifications

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Form Task

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Upload Task

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Download Task

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Video Task

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Quiz Task

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Assignment

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Observer

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Tags

Tags are attributes assigned to groups or companies to create logical sets of groups or companies. Tags may be used to assign groups or companies to campaigns.

Task

A piece of work to complete. Examples include forms, videos, file downloads, file uploads, and quizzes.

Upload Task

Upload tasks require Inbox users to upload a file in order to complete the task.

User

A User is a subscriber to one or more Rivet accounts. Users may be one of four roles, based on types of access needed. Users may complete tasks, manage activity, or create campaigns.

User Roles

User roles define the types of access assigned to a user. Roles include Member, Staff, Administrator, and Primary Administrator

Video Task

Video tasks require Inbox users to watch a video in order to complete the task.

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