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  • The Inbox provides functionality beyond filtering, sorting, and completing tasks.

  • Campaigns, Campaign Iterations (Assignments), and Tasks may be delegated.

  • Campaign Iterations (Assignments), and Tasks may be placed in an On Hold status for later completion.

Tip

Delegation options are dependent upon unique configuration settings for each task. As a result, delegation options may be different for each task in the Inbox.

Note

Don’t forget about tasks that were placed in an On Hold status. They will not appear in the Active status area until they are manually placed back in Active status.

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Active tasks are uncompleted tasks that are assigned to the Inbox user.

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Active tasks may be delegated if the Inbox user is authorized to delegate.

Delegating a task reassigns the task to another user.

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